Peelife Microdermabrasion
 
Customer Satisfaction
ycyhealth.com values include the unwavering belief and commitment that quality is in every aspect of our business, and that customers are the driving force behind everything we do. Delivering our products and services with quality is an integral part of how we continue to serve the alternative healthcare world, participate in global commerce, and respect the integrity of all personal and financial data.

ycyhealth.com is committed to providing high quality service and products to assist our customers in making better lives. If customers have any concerns about our products, services or representatives, we want to make sure that these concerns are handled fairly and efficiently. To ensure that your questions or concerns are addressed as quickly as possible, please give us as much information as you can. We have designed the following form for your use:
Your Details
Name:
Product You Purchased:
Email:
Why did you choose ycyhealth.com? (tick one or more)
Expertise/Excellence Value for Money
Personal Contact Previous experience
Other:
How satisfied are you with the following characteristics of our product?
5=Excellent, 4=Good, 3=Average, 2=Fair, 1=Poor
  Rating: Excellent- - - - - - - - - - - - - - Poor
 
5
4
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Quality
Price
Purchase experience
Usage experience
After purchase service
Repeat purchase experience
Based upon your overall experience, please rate your satisfaction with Customer Service in the following areas:
5=Excellent, 4=Good, 3=Average, 2=Fair, 1=Poor
  Rating: Excellent- - - - - - - - - - - - - - Poor
 
5
4
3
2
1
Issue resolution
Quality of advice
Overall quality of issue handling
Professionalism of Representative
Helpfulness of Representative
Ease of contacting Customer Service
Promptness of answering phone
Promptness of email response
Invoice & Statements
Delivery notes
Response for returned product
Please rate your satisfaction with Technical Support:
5=Excellent, 4=Good, 3=Average, 2=Fair, 1=Poor
  Rating: Excellent- - - - - - - - - - - - - - Poor
 
5
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2
1
Product Technical Data Inquiry
Product User Manual
Response for Repair
Final Resolution/Outcome
How satisfied are you with our website?
5=Excellent, 4=Good, 3=Average, 2=Fair, 1=Poor
  Rating: Excellent- - - - - - - - - - - - - - Poor
 
5
4
3
2
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Content
Layout and Navigation
Speed of Operation
What related products or services would you like to see added to our range?
Please add any general comments you may have here:
 
 
 
 
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